Privacy Policy

Bubba Energy is a trading name for Bubba Ventures Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

  • In our eligibility checker we collect personal identification information including Name, email address, phone number, postcode as well as details about your status.
  • We also collect other data to confirm whether you are eligible for a grant.

How do we collect your data?

You directly provide Our Company with the data we collect. We collect data and process data when you:

  • Complete the eligibility checker and contact us.
  • Voluntarily complete a customer survey or provide feedback through our website.
  • Use or view our website via your browser’s cookies.
  • Use the live chat facility on our website.
  • Have a discussion with one of our team of advisors to check your eligibility for grants.

How will we use your data?

Our Company collects your data so that we can:

  • Confirm whether or not you are eligible for a grant. This may involve sending your data to, and also use the resulting information from relevant sources to confirm your status.
  • Contact you specifically with regards to your heating and / or insulation installation.
  • Check third party services that maybe of benefit to you. Where we identify third party services that maybe of benefit to you, we will discuss the services with you and if the services are of interest, with your consent, we will share your details with the third party providing the services or send you a link to register for the third party services directly. We are not liable for any any third party services that you choose to proceed with. This privacy policy does not apply to third party services so you should check directly with any third party services about their privacy policy.

When Our Company checks your eligibility status, it may send your data to, and also use the resulting information from relevant sources to confirm your status.

How do we store your data?

Our Company securely stores your data on shared servers with Ionos hosting.

Our Company will keep your personal data for 12 months. Once this time period has expired, we will delete your data by removing the details from our servers and any databases we use.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at: 0333 344 5961

Or write to us: Bubba Ventures Ltd, 2D Station Yard, Thame, Oxfordshire, OX93UH, UK

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29th September 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: 0333 344 5961

Or write to us at: Bubba Ventures Ltd, 2D Station Yard, Thame, Oxfordshire, OX93UH

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England (“ICO”)